Who we are
“Jurtus”, “we”, and “our” refer to Jurtus, a process serving practice based in the United States. We act as a service provider to law firms, attorneys, and other clients who retain us to serve legal documents and produce affidavits of service.
Information we collect
We collect personal information in two ways.
1. Information you give us
- Contact details — name, email, phone, and jurisdiction you provide through our intake form or by email.
- Case details — the type of document to be served, the address or description of the person to be served, and any relevant background you choose to share so we can carry out the service.
- Correspondence — emails and other messages you send us, which we retain as part of the case file.
2. Information collected automatically
- Usage data — pages viewed, referring URL, approximate location (derived from IP), device type, and similar technical information.
- Cookies and similar technologies — see the Cookies section below.
Why we collect it
- To respond to your inquiry and provide a quote.
- To carry out the service you have retained us for, including attempting service, recording attempts, and producing affidavits of service.
- To send you status updates and the final affidavit by email.
- To keep records required by applicable rules of civil procedure and applicable tax and accounting law.
- To measure the effectiveness of our advertising (only with your consent — see Cookies).
- To protect our legal interests, including responding to court orders or lawful requests.
Who we share it with
We share personal information only with:
- Service providers who help us run this business — for example our email provider (Resend), our hosting and database provider (Railway), and Google services for maps and analytics. These providers are bound by confidentiality and data-protection obligations and only process information on our instructions.
- Process servers we engage on your matter, limited to what they need to attempt service.
- Courts, tribunals, and opposing parties where the information forms part of an affidavit of service or other court filing — this is the very purpose of retaining us.
- Authorities where we are required by law (for example a subpoena, search warrant, or production order).
We do not sell or rent personal information, and we do not share it for the marketing purposes of third parties.
Cookies and consent
Our site uses Google Consent Mode v2. By default, advertising and analytics cookies are denied until you click “Accept” on the cookie banner. If you decline or ignore the banner, only essential cookies are set.
With consent we use:
- Google Ads conversion tracking — measures whether visitors who arrive through a paid ad submit our contact form.
- Google Analytics (where enabled) — aggregate usage measurement so we can improve the site.
You can change your decision at any time by clearing cookies for this site, which will cause the banner to appear again on your next visit. You can also manage advertising cookies globally at adssettings.google.com.
How long we keep it
We keep case files and affidavits of service for at least the limitation period applicable to the proceeding (typically up to 7 years or longer as required by applicable law). General correspondence and quote requests that do not become files are kept for up to two years. Aggregate web analytics data is kept for the period set in Google's default retention.
How we protect it
We use access controls, encryption in transit (HTTPS), and reputable U.S. service providers. Access to case data is limited to staff with a need to know. No system is perfectly secure, but we take commercially reasonable steps to protect personal information against loss, theft, and unauthorized access.
Storage location
Personal information is stored and processed in the United States by our service providers. By using this site and engaging us, you understand that information may be accessible to authorities under applicable US law.
Your rights
Under applicable US privacy law, you have the right to:
- Ask us what personal information we hold about you and how it is being used.
- Request correction of inaccurate information.
- Withdraw consent for non-essential uses (subject to legal or contractual constraints).
- File a complaint with the Federal Trade Commission if you believe we have not met our obligations.
Children
This site is not directed at children, and we do not knowingly collect personal information from anyone under 13.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be highlighted on the home page or via email where appropriate.
Contact us
Privacy questions, access requests, and complaints can be sent to admin@jurtus.com. We aim to respond within 30 days.